About Us

Life Long Products is a small friendly business, which has been successfully distributing Natural Health Products for over twenty years and carries a range of products that can help to alleviate the symptoms of a wide array of problems and also to help maintain a healthy body.

We have many testimonials from satisfied customers who have used our products and have benefited from them. We put our continuing success down to sourcing good quality, natural products from reputable sources. We try wherever possible to keep our running costs down, which in turn keeps our product prices lower.

Another reason for Life Long Products success is our drive to give 100% customer satisfaction. We provide our Customers and Distributors with a high standard of care and attention; we do not use call centres and we pride ourselves on our ‘One to One’ service and professionalism at all times.

Why Do We Do It?

We are passionate about Natural Health Products. We aim to help you to maintain or gain optimum health after serious illness. We aim to enable you to take your health into your own hands!

What Helps Us To Do It?

We are a small family run business. When you ring you speak to a person and not a machine. We take Time to talk and advise our customers – unlike Giant internet competitors; Sourcing good quality natural products from reputable manufacturers. We aim to keep our prices down as much as possible. We offer a Personal Service offering advice, giving and receiving information. Researching products and listening to customer experiences. Valuing Customers and Distributors!

Why buy from us?

We aim for 100% Customer & Distributor Satisfaction with large OR small orders we offer post sales support. Every product includes our own detailed information sheet with instructions for use. We dispatch the same day on most orders. We are happy to provide products requested, that are not usually stocked, where possible. We have many returning happy customers who have provided Testimonials.

We Love What We Do!

 

Proprietor: Hilary Roach

Has more than 20 years experience of sales of Natural Health and Well Being Products. This largely came about from her search to find a Natural way to recover from a serious childhood condition which left her in considerable pain until she discovered Serra Enzymes; one of our most popular products.
Through this search for Natural products, Hilary was the first person to introduce Astaxanthin into the UK.
Adding Carnosine powder & Bright Eyes drops – as featured on the Richard and Judy show along with many other products at a later date.
She does however remain the first ever person in the UK to have produced a Sun Protection Cream containing Astaxanthin.

After a fairly recent health scare with the ‘C’ word, Hilary avoided a mastectomy operation by taking a combination of her company’s products together with adopting a healthy life style regime.
She remains fit and healthy; as you can see by the photo at the bottom of the page, taken of her doing her morning Yoga stretches on a beach in India.

I.T/Manager -Hilary’s Son: Ross Efford

Whatever the challenge is, Ross delivers, sometimes literally – since he is the one who sends out your orders, consequently he is on first name terms with the postmen & women and the UPS guys!

With his sharp analytical mind, Ross is also a Technical Wizard as our Website Developer.
He is always ready to tackle the many and varied questions and demands for help with computers or other unruly office equipment without hesitation.
Technical glitches and franking machine issues never faze him, our complex online stock & control data along with the myriad of products, including packaging and labels, is also Ross’ domain; which he happily manages with a cheerful demeanor.

What can we do for you?

Support 24/7:

All our customers, new and existing ones, can ring us at any time on our Freephone Number for help and advice.  If we are on another call or away from the office when customers ring, a message can be left and we will always return the call as soon as we are able to.

If customers prefer it, they can also e-mail us and we will reply as soon as we can.  This option is very popular with overseas customers who cannot take advantage of the Freephone number.  Once we have received a request from a customer asking for a phone call, even overseas ones, we will ring them as soon as possible, taking into consideration the “time difference” with customers who are based outside of the UK.

Best Quality:

We stock a wide range of products for both humans and animals that can help to alleviate the symptoms of an array of problems and also to maintain a healthy body.

We have many testimonials from satisfied customers who have used our products and have benefited from them. We put our continuing success down to sourcing good quality, natural products from reputable sources.  We try wherever possible to keep our running costs down, which in turn keeps our product prices lower.

Fastest Delivery:

Our aim is to dispatch most orders within forty-eight hours, sometimes sooner, subject to availability, however if we are out of stock, we can usually obtain an order for that product within a day or two.  We often receive calls from a satisfied customer who has placed an order one day and then has been surprised, but very pleased, to have received their order the following day.

We use Royal Mail for our deliveries and try to keep our postal charges down wherever possible.  Customers can choose how their orders are sent, i.e. by Regular First or Second Class Mail, Tracked and/or Signed For or Special Delivery.  For overseas orders, International Standard, Tracked and/or signed for, plus Compensation for larger orders.

Customer Care:

 We provide our Customers and Distributors with a high standard of care and attention; we do not use call centres and we pride ourselves on our ‘One to One’ Customer service and professionalism at all times.

No matter how large or small orders are, we will offer as much support and information as we can and our customers are always delighted at our “After Care” service when they have made a purchase.

Written information on each of our products can be forwarded on request, together with a full list of all the products in our range, if required.  We have many letters of thanks from customers, for our efficient and friendly service.

 

 

 

 

 

 

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